Call Center Agent (US) Job at 24 Hours Group, Atlanta, GA

VlVLTy9CSkl4YWNxejg0ZEcxYXFRWnNSc0E9PQ==
  • 24 Hours Group
  • Atlanta, GA

Job Description

This is a remote position.

The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.

2. Identify the needs of the client and find a solution to them.

3. Answering inbound calls, converting them to leads, and later to towing jobs.

WORK CONDITION

1. Full Time Remote

2. Pacific Time Zone

3. Weekly Payout

4. Salary ($ 7.25 USD/hr + bonus/incentives)

5. Shift-based — in a Call Center that works 24/7



Requirements

1. Computer Specifications

Minimum Intel Specs

Processor: Core i7 8th generation (and above)

Core i5 10th generation (and above)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

 

Minimum AMD Specs

Processor: AMD Ryzen 5,7,9 (Minimum series 3600)

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

 

Macintosh Specs

Processor: Core i7/ i5 / M1/ M2

RAM: Minimum of 12 GB

Storage: 128 GB SSD or higher

Graphics: 2 GB graphics memory

 

2.    Main Internet Speed Requirement

Jitter: below 10ms

Latency: below 160ms

Upload: more than 25mbps

Download more than 40 mbps

 

Using internet speedtest: 

VoIP Speed Test | 8x8  VoIP Speed Test: Check Your Network Reliability (getvoip.com)

 

3.  Power Backup

A reliable power backup that could sustain a minimum of 8 hours (full shift)

Examples:  Generators// Solar Panels// Portable power inverters etc. (UPS is not enough)

 

4. Internet Backup   (Secondary internet)

Jitter: below 10ms

Latency: below 160ms

Upload: minimum of 25mbps

Download: minimum of 25mbps

 

Power and Internet Backup is a  MUST.



Job Tags

Full time, Remote job, Shift work,

Similar Jobs

Regal Rexnord

Accounting & Finance Internship Job at Regal Rexnord

Location: Various Locations Overview and Scope of Internship Program The goal of our internship program is to provide candidates a diverse, real-world experience in a variety accounting or finance roles in our organization. Interns will work in one of the following... 

Avera McKennan Hospital

Registered Nurse (RN) - Rehab - All 2024/May & August 2025 New Grads Job at Avera McKennan Hospital

 ...compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. You Belong at Avera: Competitive pay, free health insurance, and options for: Student Loan Repayment Program, sign-on bonuses, various shifts and career growth opportunities.... 

Keene Young Mens

Lifeguard Job at Keene Young Mens

 ...Description: Position Summary Keene Family YMCA is seeking part-time Lifeguards to work in their busy Aquatics Center. As a member of the Aquatics team, Lifeguards are responsible for ensuring the safety of all participants in our Aquatics Center. Additionally,... 

GreenState Credit Union

General Ledger Accountant Job at GreenState Credit Union

POSITION SUMMARY: This position will compile, analyze and reconcile multiple accounts within the general ledger in accordance with generally accepted accounting principles and practices. Work involves collaborating across departments to address and resolve reconciliation...

Specialty Medical Staffing

Pharmacy Assistant - $22-28/hr Job at Specialty Medical Staffing

 ...Pharmacy Assistant Specialty Medical Staffing is currently hiringfor a Pharmacy Assistant position in the Bothell, WA area. This is an outstanding full time opportunity with one of our well-respected retail clients! If you are a tech looking for a great opportunity...